Q: Can I purchase RESPeRATE at my local drugstore?
A: Currently, RESPeRATE is ONLY available either online or call toll free 1-888-779-7177.
Q: Does RESPeRATE come with a money-back guarantee?
A: Yes. For purchases made directly at RESPERATE we guarantee that if you use RESPeRATE as recommended for 4 consecutive weeks from date of purchase and your blood pressure does not go down, you can return the device and we will refund the purchase price, less the cost of handling and restocking which is $40.
Q: Ive ordered a RESPeRATE device, when will I receive it?
A: In the continental United States, your RESPeRATE should arrive within 7 business days. Rush order of two business days is also available for an additional fee.
Q: Is shopping online secure?
A: www.High-Blood-Pressure-Help.com has security measures in place to protect the loss, misuse and alteration of the information under our control. In particular, all credit card and other transactional information is transmitted using Secure Sockets Layer (SSL) technology-the industry standard for protected credit card transactions.
Q: What credit cards do you accept?
A: Visa, Mastercard, American Express, & Discover.
Q: Can I pay by check or money order?
Q: How long will it take for the RESPeRATE to arrive?
A: Standard shipping should take between 5 -7 business days.
Q: Is rush shipping available?
A: Yes. You can request rush shipping for domestic orders for an additional $19.99. Rush shipping should arrive the following business day.
Q: Will I be charged shipping and handling?
A: No. Shipping and handling for domesic orders are included in the purchase cost. If you select ruch shipping, you will be charged an additional $19.99.
Q: Will I be charged sales tax?
A: You will not be charged sales tax, unless you live in California. If you live in California you will be charged the standard California sales tax for your area.
Q: Who can I call if I have a problem while trying to purchase RESPeRATE online?
A: You can call our Customer Service department between 9:00 am5:00 pm Eastern Standard Time at 1-888-779-7177 if you are having trouble ordering online.
Q: Who can I call if my package does not arrive when expected?
A: You can call our Customer Service department between 9:00 am5:00 pm Pacific Time at 1-888-779-7177 to track your order.
Q: What if I want to return RESPeRATE?
A: Please call our Customer Service department between 9:00 am 5:00 pm Pacific Time at 1-888-779-7177 if you would like to return your product.
Q: What is the Return Policy?
A: We are so confident that RESPeRATE can lower your blood pressure that we will refund your money (less a $40 restocking and handling fee) if your blood pressure is not reduced within 4 weeks of proper use of product (15 minutes per day, 3 4 times per week). Returns will only be accepted within 8 weeks from purchase date.
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